How to Raise Product Escalation?

Follow these steps to raise an Escalation

1. Login to your User Dashboard.
2. Tap Your Orders under Products.
Products -> Your Order Products -> Your Order
3. Tap Escalation for which you want to Escalate
Your Order List Your Order List
4. Fill the escalation form
  • Select the Escalation type
  • Upload images of the product, invoice and the package
  • Enter the description briefly
Escalation Form Escalation Form
Tap Submit. You can view the status of the Escalation raised by tapping View under Escalation