How to Raise Product Escalation?

Follow these steps to raise an Escalation

1. Login to your User Dashboard. https://selfmade4u.com/user.sm
2. Tap Your Orders under Products. https://selfmade4u.com/user.sm#/products/history
Products -> Your Order Products -> Your Order
3. Tap Escalation for which you want to Escalate
Your Order List Your Order List
4. Fill the escalation form
  • Select the Escalation type
  • Upload images of the product, invoice and the package
  • Enter the description briefly
Escalation Form Escalation Form
Tap Submit. You can view the status of the Escalation raised by tapping View under Escalation https://selfmade4u.com/user.sm#/escalation/view